Storm season in Charlotte is when we find two problems stacked on each other: an NVR that has been flickering for months, and a monitoring account still billed to someone who left the company last year.
A 20-minute ownership check
- Whose name and card are on the monitoring contract
- Which phone numbers the central station will actually call at 2 a.m.
- Whether the NVR disk has been rebuilt after the last outage — or just rebooted
- Who holds the installer code on the alarm panel
We can take over monitoring of an existing system. The first useful step is making sure the account, the contacts, and the recorder all belong to the people who still work there.
Licensed design, install, monitoring, and investigative work from Security Consult, Inc.. Charlotte and statewide North Carolina.
